Posted Apr 12 by Simon Day.
Updated Jun 13 by Edmund Clayton.

Last activity Jun 13 by Edmund Clayton.
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1 Introduction

These Release Notes provide an overview of AppWorks Gateway 16,
including new features, delivery information, and supported platforms.
OpenText recommends that you read these Release Notes in conjunction
with the documentation included with the software package. If any
conflicts exist, the Release Notes supersede the other documentation.

We also recommend that you check OpenText Developer
( for any patches or documentation
updates that may have been posted after the initial release of AppWorks
Gateway 16.

1.1 Release Notes Revision History

Revision DateSections RevisedDescription of Revisions
2016-03-31First release.All new content.

2 About AppWorks Gateway

The AppWorks Gateway is the Enterprise Application Development and
Management platform for OpenText. AppWorks allows you to quickly and
easily build purpose-specific apps for the Enterprise using the Web
technologies we are all familiar with: HTML5, CSS3 and JavaScript. These
apps, called AppWorks Apps, can connect to the OpenText EIM Suite using
a common RESTful API.

2.1 New Features

AppWorks Gateway 16 Includes the following new features.

  • New Admin Interface
  • Enhanced Apache Camel based Reverse Proxy
  • Service Software Development Kit.
  • Native Push Notifications API
  • Enhancements to Mobile Client Tracking and remote wiping
  • PostgreSQL and SAP HANA Database support.
  • OpenText Directory Services OAuth 2 support
  • OpenText Directory Services Two Factor Authentication ( TFA ) support
  • New Mobile Client Runtime for iOS
  • New Mobile Client Runtime for Android
  • Native Device Push Notifications
  • iOS Document Provider Technology
  • Android Secure Access Framework
  • Client JavaScript API (AppWorks JS)
  • Command Line Interface (CLI) for hybrid app building

2.2 Discontinued and deprecated features

  • None

3 Packaging and Documentation

Downloads and documentation for are available on OpenText Developer

3.1 Packaging and Delivery Information

The software and documentation for includes:

  • AppWorks Gateway 16. A full server release that is provided as a
    single ZIP archive. The AppWorks Gateway is available on OpenText Developer

4 Supported Environments and Compatibility

This section provides details about supported platforms, systems, and versions.

4.1 Supported Systems

Component VersionLevel of Support
Java C
Tomcat Application Server8.0.32C
Microsoft Windows Server 2012 R2C
Microsoft Windows Server 2012 S
Centos Linux7C
Red Hat Linux6.5S
Microsoft SQL Server2014C
Microsoft SQL Server2012 R2S
Oracle Database12CC
Oracle Database11G R2S
MySQL Database5.6C
Native iOS Runtime Mobile ClientiOS 8.4 and aboveC
Native Android Runtime Mobile ClientAndroid 4.4 and aboveC

Notes on Supported Platforms:

C = Certified

This platform was used for regression testing with this release of the
AppWorks Gateway. Use of this platform is fully supported by OpenText
Customer Support for customers that have purchased product licenses.

S = Supported

This platform received limited testing for this release of the AppWorks
Gateway. Use of this platform is fully supported by OpenText Customer
Support for customers that have purchased product licenses.

Not Listed = Unsupported

This received no testing by OpenText. There may or may not be known
issues with this platform. Its use is not supported by OpenText Customer Support.

4.2 OpenText Product Compatibility

The section provides details about which versions of other OpenText
products are compatible with this release of AppWorks Gateway 16.


  • For the latest compatibility information for OpenText
    products, refer to the Compatibility Matrix
    ( on the OpenText
    Knowledge Center.

    Product NameVersionNotes
    Content Server16First Release
    Content Server10.5Up to Service Pack 1 (2015-12)
    Directory Services16For OAuth 2 and TFA support
    Directory Services10.5 patch 8 and aboveOAuth 2 and TFA Authentication are NOT supported

4.3 Language Support

AppWorks Gateway is currently localized in the following languages. Future releases may add additional languages.

Appworks Gateway Admin UIB       

UI = user interface only
B = both user interface and online help

5 Installation, Upgrade, and Patch Notes

This section provides additional installation and upgrade information,
including related or third-party product information and any required
critical patches.

5.1 Installation Notes

Before you install AppWorks Gateway, review these additional installation notes and verify related product or third-party product requirements.


  • Ensure you are running the supported versions of Tomcat ,Java, Database Platform
  • If you are using MySQL as the target database, ensure you set the setting of max_allowed_packet_length to a suitable value. ( e.g. 1024M)
  • The use of the embedded Derby Database and OTDS are NOT recommended for production installations.
  • If you wish to use MySql or Oracle as a database you must add the relevant JDBC drivers to the AppWorks Tomcat Library folder.
  • Do not use Virtual host definitions in your Tomcat HTTP connector,as AppWorks requires the real hostname for its deployment process

5.2 Upgrade Notes

Before you upgrade, review these instructions.


  • Due to the changes in AppWorks 16 there is NO upgrade path from AppWorks 1.X to AppWorks 16.

5.3 Installation and Administration Guide

Further information on installing, upgrading and administering the AppWorks Gateway is available here:

6 Fixed issues

This is new version of the product so no fixed issues are listed

7 Known issues

Issue NameIssue Description
OTAG-4523When OTAG token expires Apps List in Mobile Client is returned as empty.

8 Contact Information

OpenText Corporation

275 Frank Tompa Drive
Waterloo, Ontario
Canada, N2L 0A1


Knowledge Center:

OpenText Developer:

For more information, visit

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