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Metastorm Community Central Transition to OpenText Knowledge Center

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Posted Mar 06 by Karen Weir.
Updated Mar 06.

Important News about the transition to OpenText Knowledge Center

 

 

Customer Support
New Phone Numbers and Email Address for Customer Support:
US: +1-800-970-****
International: +1-585-424-****
bpssupport@opentext.com

My Support

OpenText <a data-ignore="a/b" target="blank" href="https://support.opentext.com">My Support</a> has replaced the online ticket system in Metastorm Community Central. With <a data-ignore="a/b" target="blank" href="https://support.opentext.com">My Support</a>, you can open new support tickets for your company, keep track of open tickets, and update all information online.

It is also possible to maintain information about your system environment or special project implementations.

<a data-ignore="a/b" target="_blank" href="https://knowledge.opentext.com/knowledge/cs.dll?func=ll&objId=26888138&objAction=browse&sort=name">Knowledge Center</a>

Metastorm Community Central resources such as documentation, software downloads, and patches (hotfixes) have already been moved to the OpenText <a data-ignore="a/b" target="_blank" href="https://knowledge.opentext.com/knowledge/cs.dll?func=ll&objId=26888138&objAction=browse&sort=name">Knowledge Center</a>.

> * <a data-ignore="a/b" target="blank" href="https://knowledge.opentext.com/knowledge/cs.dll/open/19528703">OpenText Knowledge Exchange</a>
> * <a data-ignore="a/b" target="
blank" href="https://knowledge.opentext.com/knowledge/cs.dll/open/19531904">OpenText MBPM</a>
> * <a data-ignore="a/b" target="blank" href="https://knowledge.opentext.com/knowledge/cs.dll/open/19531905">OpenText MIM</a>
> * <a data-ignore="a/b" target="
blank" href="https://knowledge.opentext.com/knowledge/cs.dll/open/19532056">OpenText ProVision</a>
> * <a data-ignore="a/b" target="blank" href="https://knowledge.opentext.com/knowledge/cs.dll/open/20050727">OpenText ProVision Discovery</a>
> * <a data-ignore="a/b" target="
blank" href="https://knowledge.opentext.com/knowledge/cs.dll/open/19528704">OpenText Smart Business Workspace</a>

We are working behind the scenese to collect the information and topics created in the forums to make everything available to you in the <a data-ignore="a/b" target="_blank" href="https://knowledge.opentext.com/knowledge/cs.dll?func=ll&objId=26888138&objAction=browse&sort=name&viewType=1">Knowledge Center.</a>   Please continue to participate while we work on the migration.  

 

The estimated date to have this completed for you is April 1, 2014.  We will continue to post updates here as we progress, but please contact us if you have additional questions.

 

Regards,

Karen Weir

Online Community Manager

OpenText

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Note: Some information in this post has been hidden to protect privacy.

4 Answers

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BEST ANSWER: As chosen by the author.

I've often tried, but I have never been able to get that site working for me.


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BEST ANSWER: As chosen by the author.

OK, it does now!


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BEST ANSWER: As chosen by the author.

Good to hear Jerome!  Please let us know if you have any questions or conerns regarding the transition to OpenText Knowledge Center.


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BEST ANSWER: As chosen by the author.

UPDATE on transition of Metastorm Community Central to OpenText Knowledge Center

 

On April 15th, all discussion forums on this site will be switched to Read Only.  

 

  • Update your bookmarks, and join the conversations on the Knowledge Center today:

    • <a data-ignore="a/b" target="_blank" href="https://knowledge.opentext.com/knowledge/cs.dll/open/19528703">OpenText Knowledge Exchange</a>
    • <a data-ignore="a/b" target="_blank" href="https://knowledge.opentext.com/knowledge/cs.dll/open/19531904">OpenText MBPM</a>
    • <a data-ignore="a/b" target="_blank" href="https://knowledge.opentext.com/knowledge/cs.dll/open/19531905">OpenText MIM</a>
    • <a data-ignore="a/b" target="_blank" href="https://knowledge.opentext.com/knowledge/cs.dll/open/19532056">OpenText ProVision</a>
    • <a data-ignore="a/b" target="_blank" href="https://knowledge.opentext.com/knowledge/cs.dll/open/20050727">OpenText ProVision Discovery</a>
    • <a data-ignore="a/b" target="_blank" href="https://knowledge.opentext.com/knowledge/cs.dll/open/19528704">OpenText Smart Business Workspace</a>

We will collect all topics and replies from this valuable resource that you have built, and make them available in the Knowledge Center to review in the future.   For new topics,  after April 15th, please be sure to post in the new location.

 

Thank you for your continued support and participation!

 


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